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Wherever you travel worldwide, you can always count on BANK OF THE WEST Services for any bank-related needs. Call us 24 hours a day, 365 days a year and we'll connect you with a representative who speaks your language, and can help with:
- Lost or stolen cards, checks, travelers checks, debit cards, ATM cards
- Emergency replacement cards, checks, travelers checks, ATM cards
- Emergency cash advances sent anywhere in the world
- Locate an ATM that accepts VISA/MasterCard®, Maestro®, and Cirrus® brands
- Access any account-related information
- Access to any applicable card benefits
To Call Reversing the Charges from anywhere in Mexico, follow the instructions below↓
The Bank of the West telephone numbers below are important for tourists that might need to contact us because of lost or stolen traveler's checks, credit cards, or to simply find a balance on your account/credit card. All of the numbers listed below will accept collect calls from you while traveling anywhere in Mexico by making the call through this Toll Free Operator Services Number (this is a toll free number which does not even require a card to be inserted into the pay phone):
Simply call the Toll Free Number above, and push "0" for a live operator, and ask the operator to place your call collect to any of our numbers listed below, and the operator will place that call for free by reversing the charges so that Bank of the West will pay for the entire length of your call no matter how long you may need to talk with us. This can save you a lot of money on your international calling needs, and especially in times of emergency.
And remember, any of our representatives can transfer your call --- even to an individual branch that you may personally deal with. So ask the representative for any department or bank branch that you wish to reach instead of hanging up and dialing multiple numbers. This should save you time and hassles.
First Dial: 
, then give the operator one of the numbers listed below asking that the call be made "collect" to your destination.
BANK OF THE WEST
Main Customer Service Numbers:
(925) 975-3202 - Call Collect
Note: VISA OR MASTERCARD CREDIT CARDS OR DEBIT CARDS ISSUED BY ANY BANK WORLDWIDE MAY BE REPORTED BY CALLING THE VISA OR MASTERCARD TELEPHONE NUMBERS (click appropriate link). THESE OFFICES ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, AND WILL TRANSFER YOUR CALL TO ANY BANK YOU WISH TO SPEAK TO --- EVEN FOR PURPOSES OF DISCUSSING PERSONAL, CORPORATE OR OTHER BANK-RELATED INFORMATION.
