Financial Information Services

Emergency Financial Services. +(404) 969-6930

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Now Available!*
United Kingdom / France Direct Line Service.
London            +44 0203-29-81410, Ext. 519
Bath                +44 0122-55-76101, Ext. 519
Halifax            +44 0142-26-30012, Ext. 519
Moscow (Scotland)         +44 0156-02-10011, Ext. 519
France                      +33 9 70307219, Ext. 519
Total UK (FreePhone Direct)     +0800-955-4722, Ext. 519
or simply "say" the name of the financial institution to be connected directly.
 

Wherever you travel worldwide, you can always count on WASHINGTON MUTUAL Travel Services for any bank-related needs. Call us 24 hours a day, 365 days a year and we'll connect you with a representative who speaks your language, and can help with:

  • Lost or stolen cards, checks, travelers checks, debit cards, ATM cards
  • Emergency replacement cards, checks, travelers checks, ATM cards
  • Emergency cash advances sent anywhere in the world
  • Locate an ATM that accepts VISA/MasterCard®, Maestro®, and Cirrus® brands
  • Access any account-related information
  • Access to any applicable card benefits


Now Available!*
United States & Canada Direct Line Service.
1-800-737-4917, Ext. 519
or simply "say" the name of the financial institution to be connected directly.

Available Now!*
Toll Free Non-Operator Assisted Direct Line Service
Available from ANYWHERE in Mexico.

*Note:  The new PUBLIC PHONE ACCESS TOLL FREE NUMBERS now work from any
Telmex public phones without the need to insert a card.

To Call Reversing the Charges from anywhere in Mexico, follow the instructions below↓
 

 

The WASHINGTON MUTUAL telephone numbers below are important for tourists that might need to contact us  because of lost or stolen traveler's checks, credit cards, or to simply find a balance on your account/credit card. All of our numbers listed below will accept collect calls from you while traveling anywhere in Mexico by making the call through this Toll Free Operator Services Number (this is a toll free number which does not require a card to be inserted into the pay phone):

Simply call the Toll Free Number above, and push "0" for a live operator, and ask the operator to place your call collect to our number listed below, and the operator will place that call for free by reversing the charges so that WASHINGTON MUTUAL will pay for the entire length of your call no matter how long you may need to talk with us. This can save you a lot of money on your international calling needs, and especially in times of emergency.

And remember, any of our representatives can transfer your call --- even to an individual branch that you may personally deal with. So ask the representative for any department or bank branch that you wish to reach instead of hanging up and dialing multiple numbers. This should save you time and hassles.

First Dial: , then give the operator one of the numbers listed below asking that the call be made "collect" to your destination.
 
 
WASHINGTON MUTUAL
 Main Customer Service Number:
(818) 775-6420 - Call Collect
(210) 489-7902 - Call Collect

 
When calling from the USA or Canada, please use the Toll Free Number below to access the operator first:

 
 
Note:  VISA OR MASTERCARD CREDIT CARDS OR DEBIT CARDS ISSUED BY ANY BANK WORLDWIDE MAY BE REPORTED BY CALLING THE VISA OR MASTERCARD TELEPHONE NUMBERS (click appropriate link). THESE OFFICES ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, AND WILL TRANSFER YOUR CALL TO ANY BANK YOU WISH TO SPEAK TO --- EVEN FOR PURPOSES OF DISCUSSING PERSONAL, CORPORATE OR OTHER BANK-RELATED INFORMATION.

 

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ATTENTION:

Just need to contact a financial institution RIGHT NOW?

Then call one of the toll free numbers below for the country you are currently in:

(These Toll Free numbers work from ALL public payphones without requiring a card or coins.)

(Suggestion: Set a Speed Dial on your phones so you will have immediate access to all financial institutions without having to remember the telephone numbers!)


Toll Free Access via IPAN Call Button


Then, once you've dialed into one of our Public Access Numbers or use our Call Button, you can then simply SAY the name of the bank, insurance company, government agency, or financial institution you wish to be connected to, and you'll be connected immediately --- no need to remember telephone numbers --- Just SAY IT, and you're instantly connected!